A tale of two businesses · 04
When everything matters, nothing stands out.
After recording, talking and analyzing, a very practical problem remains: too much information. One business turns it into a few visible signals; the other reopens files and rebuilds the situation every time.
Business A Uses dashboards to see exceptions, trends and next priorities without redoing the analysis.
Business B Has data, but every question means finding and explaining it again.
B 9 The second business, so far:
- memory and late counts
- stock and sales that don't match
- everyone improvises
- accepts stories that blame it all on him
- does not understand why its costs keep rising
- copies recipes without checking where they come from
- reacts once the consequence has arrived
- decides with old maps
- rebuilds the data every time